Returns & Exchanges
At ALDO, we want you to be completely satisfied with your purchase. If you are not happy with your items, you can return them within 60 days of purchase for a full refund or exchange, provided they are in их original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unworn items in their original packaging and include the packing slip to ensure your refund is processed correctly.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return box.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund is confirmed via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing